Top ten funniest holiday complaints from past year revealed

One of the UK’s leading independent online travel agencies has released its annual data of the funniest and most absurd complaints received from customers.

The first complaint that caught the team at’s attention came from a lady who had travelled with her friend to Dubai. On arrival to the airport in the UK, when asked to present their passports, the ladies found themselves in a sticky situation as they claimed they were not reminded to bring them and thought that they didn’t need them.

On a trip to the Canary Islands, Lanzarote more specifically, a lady who took her family of four on holiday put in a complaint about their beach experience. She claimed that, due to the warm weather, the sand was too hot and her children could not walk down to the sea for a swim.

Next, a man who went abroad to the Costa del Sol complained that there was too much food to eat from the buffet in his all-inclusive hotel. As a result, he put on ‘at least 5lbs’ during his trip, which he wasn’t too pleased about. Another male tourist, this time on holiday in Majorca, claimed that the number of bikini-clad women on the beach caused a fall-out between him and his wife, as he was caught ogling them ‘on more than one occasion.’

A couple who had spent two weeks in Marmaris, Turkey, said that their holiday had been a disappointment because there were ‘too many English people around’ and the main reason they went to Turkey in the first place was to experience somewhere ‘more exotic.’ In September 2010, a man wrote to to express his unhappiness about the fact that he had not been able to fully enjoy his holiday to Portugal. His hotel bed was ‘too comfy’ meaning that he overslept on more than one occasion when he would have ‘preferred to be up early and making the most of it.’

Next on the list of funniest complaints from the past year was a group of young adults who had travelled to Ayia Napa in Cyprus. One of the group claimed that the 24 hour reception in their hotel made them feel like they were being ‘judged’ for returning back to their room late, despite the resort being renowned for partying and late nights. The young female in question claimed they would have preferred the reception to be ‘without staff.’

A man who had been to Tenerife complained that the Prada sunglasses he had purchased from a street seller for €4.50 were in fact fakes, whilst another male holidaymaker claimed his fear of heights had prevented him from enjoying his flight to Mauritius. Finally, a man who had been with his wife to Bulgaria said that the couple in the room next door had been loud in their lovemaking, which subsequently made him feel ‘pressured’ into initiating sex with his own wife.

Chris Brown, co-founder of, said:

“As an online travel agency, our top priority is making sure our customers have the best holiday possible and we ensure that there is always a high level of transparency between ourselves and the people booking with us. We really appreciate it when customers get in touch to let us know about their holiday and feedback is important to us.

“More often than not, the feedback we get is to tell us what a great time they have had. Occasionally though, some very funny, if not slightly obscure, complaints reach our customer service team. We are more than happy to deal with any issues that arise, but we regret that we cannot be held responsible for the temperature of the sand, weight gain as a result of the amount of tasty food on offer or the number of fellow English tourists in the vicinity.”

More visitors are getting away to Koh Kood

Koh Kood is emerging as Thailand’s latest destination for those who want the tropical island lifestyle without the crowds, offering mountains, waterfalls, and perfect white beaches along with minimal development and only a limited number of quality resort hotels.

Situated on the eastern side of the Gulf of Thailand, one hour by speedboat from the coast of Trat Province, Kood is the kingdom’s fourth largest island. There are many islands in the vicinity that can be explored, including Koh Chang, the second largest island in the country.

Koh Kood, therefore, is a popular destination for those who love nature and adventure and will be one of the choices for the coming summer season for family holidays and groups of friends.

Away Koh Kood, which is part of the Centara Boutique Collection, is located in Klong Chao Bay on the west coast of the island, near to Klong Chao, Kood’s most beautiful waterfall.

Standing in more than six acres of beachside gardens, the resort is the epitome of an island hideaway. There are only 34 villas, each with its own private terrace and ocean views, and for the feeling of truly being away from it all there are 13 Island Canvas Retreat units, a spacious bungalow “tent” that features 30 square meters of space with a master bedroom, spacious bathroom, large terrace, and individual air conditioning.

Living on an almost deserted tropical island doesn’t mean you have to eat basic food. Escape Restaurant&Bar is set beside the ocean under the palm trees, and it serves a tempting a la carte of international cuisine along with a selection of Thai dishes and other Asian specialities.

Away Koh Kood features the largest activity and dive centre on the island, named The Hub. Professionally run by a team of qualified instructors, The Hub offers diving courses that will soon have even the inexperienced visitor exploring the crystal clear waters and enchanting reefs with their teaming marine life.

Other activities include canoeing and kayaking; island excursions; sightseeing tours; fishing; and car, motorcycle, and boat rental. Island tours are available and can be tailored to suit the time and interests of resort guests. Popular attractions nearby the resort are the Klong Chao waterfall, Ao Salad Bay, the Rang islands, a pearl farm, and a firefly night trip.


A great season for wildlife sightings in Scilly

Throughout the summer season The Isles of Scilly Wildlife Trust had a marine wildlife guide onboard Scillonian III as part of its Marine Biodiversity Project. Once a week, Paul Semmens was able to show the passengers the exciting marine mega fauna that could be spotted on the way to the Isles of Scilly, including dolphins, whales, basking sharks and sunfish. He was also recording everything as part of an on-going survey of what occurs in Cornish and Scillonian waters.

With improved weather this year compared to last year, a wealth of wildlife was spotted. The total for 2010 was an impressive 1291 animal sightings, which comprised of:

1058 common dolphins

99 harbour porpoises

57 basking sharks

41 bottlenose dolphins

16 minke whales

10 risso’s dolphins

9 ocean sunfish

1 white-beaked dolphin

Paul says ‘It was great to see so much more than last year and especially to pick up the rare white-beaked dolphin.’ The white-beaked dolphin is a northerly occurring species in the Atlantic and here in Cornwall we are towards the southern edge of its range. It is very rare here with August being the most likely month in which to spot it.

Paul’s highlights of the season also included a lunge-feeding minke whale, bow-riding Risso’s dolphins and breaching basking sharks. Basking sharks can occasionally be seen breaching (leaping clear of the water) particularly when they are in groups which may be some form of courtship display. Paul says ‘It’s amazing that for such a normally slow-moving fish they can get enough momentum to hurl themselves completely out of the water, though their landings are far from elegant!’

His findings, which are part of the Isles of Scilly Marine Biodiversity Project, are to be shared with MarineLife, an organisation which runs this kind of ferry based survey on a number of routes in Europe. The combined data will help to build up a picture of cetacean (whale and dolphin) movements and distribution across the North East Atlantic through the Atlantic Research Coalition (ARC).

As the sailings have now ended Paul says ‘I would like to thank all at the Isles of Scilly Steamship Company, but particularly the officers and crew of the Scillonian III for help, support and humour during my work, and for making such an enjoyable and successful season’.

Jackie Hayman from the Isles of Scilly Steamship Company said ‘The whole team at the Isles of Scilly Steamship Company is delighted to be involved in the Marine Biodiversity Project again this year and we’re really proud that our vessel, the Scillonian III, is central to the important work that Paul Semmens and the Wildlife Trust does. Both the Scillonian III and Gry Maritha provide year-round lifeline services between the mainland and Scilly and this is just another example of how they’re used for a whole host of different reasons.’

As a fitting ending to the season Paul saw the largest school of common dolphins of the year on his last crossing; over 100 dolphins came to bow-ride the ship as it returned to Penance, putting his total sightings of this species