Disneyland Paris overcharges British tourists

Disneyland Paris

British families are being charged 60 per cent more than the French for Disneyland Paris park tickets.

The park’s French site offers special discount offers which aren’t available to customers on the English version.

British customers who try and buy tickets via the French site are blocked from purchasing them, if their credit card is not registered to a French address.

A French family of four (two adults and two child) for 142 euros (£119) could get day passes to Disneyland Paris and Walt Disney Studios, taking advantage of an offer allowing children under 12 free entry.

However British families are unable to access this offer and are made to pay £192 for the same tickets, a massive 62 per cent more.

Another offer allows French customers to buy a one-day ticket allowing them entry to one park for 44 euros (£37) each, and the price remains the same for both adults and children.

But for British customers similar tickets would cost £50 for adults and £35 for children.

This means that a French family of two adults and a child would only pay 132 euros (£111) whereas the same British family would pay £145, 30 per cent more.

Bob Atkinson, travel expert at price comparison site moneysupermarket.com, said that British families expect to access the same deals as the French.

“It is understandable that Disney is marketing itself in different markets, but consumers will be scratching their heads and asking why they cannot buy these cheaper tickets when if they had a friend in France they could get the same thing for much less”.

A spokesman for Disneyland Paris said: “We strive to offer all our visitors the best value and flexibility when booking a trip to Disneyland Paris, with a wide range of promotions available to suit visitors’ different needs.

“A variety of promotions are offered at different times of the year to each market to reflect the local needs. In the case of the UK market the most popular promotions are those combining accommodation and/or travel plus park tickets”.

He revealed that a recent UK exclusive promotion offered customers up to 50 per cent off hotel and park tickets, and children under 12 received free accommodation and park tickets.

Article by Charlotte Greenhalgh

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